Title:  Manager Sales

The Sales Manager is responsible for leading and developing a high‑performing sales team to achieve sustainable growth for assigned pharmaceutical brands in Singapore. He/She ensures strong commercial execution while maintaining full compliance with HSA regulations, industry codes (e.g. SGPI / SAPI), and company governance standards.

Key Responsibilities:

1. Sales & Market Performance

• Achieve and exceed sales, growth, and market share targets for assigned territories and brands
• Execute brand strategies across public institutions (clusters), private hospitals, specialists, GPs, and retail channels, as applicable
• Drive effective in‑market execution including call planning, segmentation, targeting, and promotional focus
• Support and execute new product launches in Singapore

2. Team Leadership & Field Coaching

• Lead, coach, and develop a team of Medical Representatives / Sales Executives
• Conduct regular field coaching to improve call quality, scientific detailing, and compliance
• Set clear objectives, monitor performance, and deliver structured feedback
• Build bench strength through talent identification, onboarding, and capability development

3. Customer & Account Management

• Build strong relationships with key HCPs, pharmacists, and institutional stakeholders
• Support key account management initiatives in public hospitals and large private groups
• Collaborate with Medical, Marketing, Market Access, and Commercial Excellence teams to deliver integrated customer engagement

4. Business Planning & Analytics

• Develop and execute territory and account business plans aligned with Singapore commercial strategy
• Analyze market trends, prescription data, and competitor activities
• Ensure accurate forecasting, CRM reporting, and sales analytics
• Optimize territory coverage and resource deployment

5. Compliance, Governance & Ethics

• Ensure all sales activities comply with:
• Health Sciences Authority (HSA) regulations
• Singapore Association of Pharmaceutical Industries (SAPI) / Singapore Association of Pharmaceutical Industries Professional Code (SGPI)
• Company policies on promotional practices and interactions with HCPs
• Uphold high standards of ethical selling and pharmacovigilance reporting
• Ensure 100% adherence to documentation, CRM, and audit requirements

Key Performance Indicators (KPIs):

• Sales achievement vs target (value, volume, growth)
• Market share and competitive performance
• Quality of sales execution and call effectiveness
• Team engagement, capability, and retention
• Compliance scores and audit outcomes

Qualifications & Experience:

• Bachelor’s degree in Life Sciences, Pharmacy, Business, or a related field
• 5–8+ years of pharmaceutical sales experience in Singapore
• 2–3+ years of proven people management experience
• Strong understanding of Singapore healthcare system, including public hospital clusters and private sector dynamics
• Experience working in a regulated, compliance‑driven environment

Key Skills & Competencies:

• Strong leadership, coaching, and people development skills
• Commercial acumen with solid analytical and planning ability
• Strong communication and influencing skills with HCPs and internal stakeholders
• Results‑driven, resilient, and execution focused
• High integrity with a strong compliance mindset