Title:  Executive Demand Planning

Responsible for managing client accounts to ensure smooth business integration as well as to drive business growth.

Inventory Management (70%):

• Coordinate closely with SCM DC team for incoming shipment tracking.
• Ensure inventory levels are within the contractual inventory holding target.
• Prompt review & action on the obsolesces to minimize the non-working inventory.
• Work closely with SCM DC team to monitor the excess storage charges and informed the impacted Clients.
• Provide timely and proper instruction to SCM Material Management team for inventory transfer, write off, block action.

Client Management (30%):

• Monthly KPI reporting for client operations meetings.
• Align the KPI definitions and targets with cross-functional team (Sales & Marketing, CCC, SCM, QA and Finance).
• Support monthly operations review, or quarterly business review with clients (including operation stats, open issues, progress, etc.).
• Maintain high frequency of engagement with clients to build effective and strong working relationships.
• Collaborate with cross-functional team (Sales & Marketing, CCC, SCM, QA and Finance) to ensure clients’ operational requirements are met.
• Inventory planning (S&OP) for FA & 4PL client.
• Monitoring of NPP operationally and accountability
• Liaison with internal and external (ie clients & customers)

Requirements:

• Degree in Business Administration or Supply Chain
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate understanding of clients' industry/business/products
• Demonstrate client management and communication skills
• Proven advanced numeracy and quantitative analysis
• Minimum 3 years of experience in a similar role

Office location: Central (Balestier)