Title: Assistant Manager Sales
Zhongshan Park, SG, SG
The Assistant Sales Manager is responsible to manage and monitor sales teams to achieve medical sales targets for assigned businesses/territories and overall business objectives.
Key Responsibilities:
- Develop and execute territory sales plans in collaboration with the Senior Manager, MDD
- Support achievement of monthly, quarterly, and annual sales targets across surgical implants categories
- Monitor market trends, competitor moves, and pricing dynamics; prepare tactical insights and recommendations
- Maintain accurate CRM data, sales forecasts, margin projections, and pipeline visibility
- Build and sustain relationships with surgeons, OR staff, lab personnel, hospital administrators, and procurement teams
- Provide in-theatre product support and technical guidance during surgical procedures
- Coordinate with marketing to arrange for clinical education sessions, product demonstrations, workshops, and congress participation
- Capture customer feedback and lost-sale analyses to identify product gaps and inform improvements
- Partner with marketing, medical affairs, supply-chain, and regulatory teams to align on customer requirements and fulfilment
Leadership Responsbilities:
- Build, mentor & guide field sales representatives on sales best practices and clinical protocols to achieve sales objectives
- Conduct regular performance check-ins under the Senior Manager’s guidance and share actionable feedback
- Assist in planning and delivering product, process, and clinical training to ensure team readiness
- Champion a culture of accountability, transparency, and continuous improvement within the sales team
- Liaise with supply-chain and regulatory colleagues to ensure compliance and seamless order management
Functional skills and knowledge:
- Clinical expertise in surgical implants portfolio, including in-theatre support and technical guidance
- Strong ability to develop and execute territory sales plans and maintain accurate CRM forecasts
- Strong market analysis capabilities: competitor intelligence, pricing/margin optimization, and customer segmentation
- Comprehensive knowledge of medical device regulations, handling procedures, shelf life, and warranty requirements
- Experienced in managing customer issues and driving preventive actions to minimize repeat incidents
Soft skills:
- Excellent verbal and written communication with clinical and commercial audiences
- Relationship-building and influencing skills across surgeons, OR teams, and internal stakeholders
- Analytical problem-solving and data-driven decision-making
- Collaborative mindset and ability to partner cross-functionally (marketing, supply chain, regulatory)
- Adaptability, resilience, and a continuous-improvement orientation
- Emerging leadership capability: coaching peers and fostering accountability
Education:
- Degree or professional qualification in a Science or Medical-related discipline
Work Experience:
- 3–5 years in medical device or healthcare sales, with hands-on exposure to surgical implants
- Track record of meeting or exceeding sales targets and growing market share
- Experience delivering clinical education, product demonstrations, and in-theatre support
- Demonstrated collaboration with cross-functional teams to execute sales strategies
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