Title:  Sales Coordinator

Job Summary

We are seeking a detail-oriented and proactive Sales Administration Staff member to support our Sales Engineers in handling administrative tasks and documentation. This role is essential in ensuring smooth day-to-day sales operations through accurate data recording, report preparation, and coordination tasks. The ideal candidate will have strong computer and communication skills, a good command of English, and preferably a background in engineering, particularly related to engines and generator sets.

General Responsibilities

• Maintain accurate and up-to-date records of all sales activities, including customer visits, meetings, and follow-ups, in both digital and physical formats.
• Prepare and update regular sales reports, tracking sales performance, revenue targets, market trends, and team activities.
• Manage and monitor project pipelines, customer leads, and business opportunities using CRM tools or internal systems.
• Assist Sales Engineers in drafting and formatting quotations, proposals, and tender documents.
• Coordinate with internal departments (e.g., admin, logistics, finance) to support sales order processing and timely customer delivery.
• Support the preparation of PowerPoint presentations and sales materials for internal meetings, customer pitches, and management reviews.
• Organize and maintain a filing system for sales documents such as contracts, invoices, client correspondences, and technical materials.
• Schedule and coordinate customer appointments, internal sales meetings, and follow-up reminders.
• Conduct basic research on potential clients, competitors, and industry trends to support sales planning.
• Help maintain the customer database to ensure accurate contact information and activity history.
• Communicate effectively with clients on behalf of the sales team to follow up on documents, arrange meetings, or clarify information.
• Provide administrative support for expense reporting, travel arrangements, and scheduling for the sales team.
• Handle ad hoc duties and special projects as assigned by the Sales Manager.

Functional Skills and Knowledge

• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Good command of English in all four skills: listening, speaking, reading, and writing.
• Strong organizational skills and attention to detail.
• Familiarity with engineering products, especially engines and generator sets, is preferred.
• Ability to work independently and collaboratively with a sales team.

Education and Work Experience

• University Degree (Engineering degree is strongly preferred).
• Minimum 3 years’ experience.
• Prior experience in sales administration or support role is a plus.

Why It’s Great to Work at DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference! https://www.dksh.com/careers