Title:  Quality Assurance Coordinator

Job Summary

Implement Quality Assurance systems and processes to ensure quality, safety and compliance of processes and products to internal, customer and regulatory requirements.

General Responsibilities

As a Quality Assurance (QA) Coordinator (7S),
Ensure the checking of the operation conformity to below quality requirements:
1- Good Storage Practice (GSP), Good Distribution Practice (GDP) guideline.
2- 7s (Sorting, Straightening, Shining, Standardize, Sustaining,Safety and Security) guideline.
3- other requirements committed by local or regional management (eg., Regional Best Practices,Guidelines, Protocols and SOPs).
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
Support the design and development of quality assurance procedures, processes and standards to ensure alignment to global DKSH quality policy and local regulatory guidelines.
Prepare and assist in designing quality assurance systems, including the development of quality checklists, supporting tools and techniques.
Analyze data to identify areas for improvement in practices and processes.
Investigate and record customer complaints regarding product performance, specifications and reliability.
Maintain all controlled document files and quality records in a timely and accurate manner.
Assist in providing training to employees on quality awareness and management. Provide technical assistance to production on quality and process improvements as well as trouble shooting when necessary.

Functional Skills and Knowledge

Demonstrate knowledge in Quality Assurance tools, concepts and methodologies
Demonstrate knowledge in GMP/ISO9000 or other quality management systems (e.g. GSP, GDP, GMP, ISO 13485 and ISO 9001)
Overall knowledge on supply chain management
Demonstrate knowledge of relevant regulatory requirements
Mathematical skills
Office application skills (word, excel and powerpoint, etc)
Ability to learn and develop the job related knowledge and skill
Responsiveness and take accountability
Teamwork spirit
Proven experience in GMP manufacturing and Specific experience and knowledge on pharmaceutical and food industries (Desirable)

Education and Experience

Bachelor degree holder in Science.
Degree in B Pharm / other medical related degree.

Fresh graduate or some experience in a similar role.
At least 1 year experience in pharmaceutical and food related field.

Why It’s Great to Work at DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference! https://www.dksh.com/careers