Title:  Customer Care Representative

Job Summary

Take orders from customers by phone or email to provide care for them. 

General Responsibilities

• Provide basic information and respond. After managing and confirming the order using the appropriate methods
• Troubleshoot issues based on customer needs, complaints and delivery status. With speed and accuracy
• Manage cases and prioritize them according to specific dates and times.
• Record transactions to analyze company data.

Functional Skills and Knowledge

• 1-2 years work experience
• Communication skills
• Computer skills: MS Word, Excel, SAP.
• Have a passion for service.

Education

Bachelor's degree in any field.

Why It’s Great to Work at DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference! Learn more about working at DKSH: https://www.dksh.com/careers