Title:  Business Manager

Job Summary

Business Management & Client management to achieve committed target with efficient and compliance ways. Team management and cross functional teams’ collaboration to achieve common objectives P & L responsibility for responsible clients. Achieve top line sales, business growth and profitable clients.

General Responsibilities

• To align with business strategy and objectives to achieve annual sales targets
• Oversee and manage operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
• Prepare product forecasts and constantly monitor inventory levels to ensure optimal supply
• Lead the marketing team on manage new product launches, including product launch plans, roll-out timings, sample preparations (where applicable), display standards, etc.
• Lead the sales team, monitor and analyze sales trends and recommend marketing activities to achieve sales targets
• Manage market research to assess customer attitudes to the current product range and new product introductions
• Establish and maintain ongoing relationships with clients
• Act as the first point of reference for all product related enquiries and work collaboratively with colleagues to address any issues that may arise

Leadership responsibilities

• Overall business management
• Effective cross functional communication
• Innovation & Creativity
• Customer/Client relationship building
• Critical/Strategic thinking, long term & short-term planning
• Problem solving
• Accountability & Responsibility
• Fast learner & Loyal

Functional Skills and Knowledge

• Demonstrate strong understanding of clients’ industry/ business/ products
• Demonstrate strong client management and communication skills
• Proven project management skills
• Strong analytical background and knowledge of statistical analysis methods
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
• Demonstrate fluency in English, both written and spoken
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

People DNA behaviors (Leading managers)

Act with purpose:

• Provide context around the organization’s purpose and strategy
• Think and act systemically
• Anticipate and champion digital and technology solutions
• Manage globally and culturally diverse teams

Care about others:

• Comfortably lead through ambiguity and uncertainty
• Drive initiatives that increase belonging (diversity, equity, and inclusion)
• Account for present and future needs of employees, communities and the environment

Deliver with direction:

• Manage organizational complexity
• Drive continual improvement
• Negotiate effectively to get more value
• Implement and drive projects

Grow with passion:

• Develop the next generation of leaders
• Cultivate and attract a network of prospective talent

Education and Work experience

• Medical Graduate (MBBS or B Pharm).

• MBA will be advantage.

• 10+ years’ experience in the pharmaceutical field with 5+ years’ experience on marketing & client management.

Why It’s Great to Work at DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference! https://www.dksh.com/careers