Title:  Assistant Manager Medical Affairs & Patient Solutions

Job Summary

• To act as “Medical” face of the company and comply with ethics
• To review promotional materials, internet contents and advertising materials according to medical affairs standard of the company
• To give disease trainings and scientific data support to HCPs and employees
• To keep data according to good documentation practice
• Understand and implement the company standard of interaction with healthcare professionals (IHCP)

General Responsibilities

Scientific information Support
• Provide disease training of related therapeutic areas to internal colleagues
• Support up-to-date scientific information to HCPs as well as internal colleagues
• Leading/participating in advisory board/Expert meetings.
• Conduct medical review of promotional materials.
• Conduct medical review of internet contents.
• Conduct medical review of advertisements before submitting to authority (FDA).
• Answering questions from healthcare providers regarding product safety or efficacy that is not
• Addressed in product’s label. This involves liaising with Client’s medical affairs.

Collaboration
• Support department head for review with local management team on Medical Affairs' activities and updates to obtain commitment on local medical affairs implementation.
• Support department head in coordinating with cross-functional departments of DKSH such as regulatory affairs, quality assurance, customer care departments, administrative department, sales and marketing teams, etc.
• Involve in coordinating with medical affairs dept. of different clients.
• Involve in coordination with various departments of different clients such as regulatory affairs, quality assurance, etc.

Process Training
• Provide trainings such as promotional material request process, Local Medical Enquiry request to DKSH colleagues.
• ·Provide new SOP trainings to related departments.

Support in scientific activities

• Medical data support in scientific activities such as symposiums, product launchings, etc.
• Keeping up to date changes in treatment guidelines & treatment trends both locally as well as internationally.

Reconciliations
• Perform regular reconciliations on medical inquiry within medical affairs department
• Perform regular reconciliations on medical inquiry with cross-functional departments of DKSH
• Perform regular reconciliations on medical inquiry with client side (if required)
• Perform regular reconciliations on local medical literature search within medical affairs department
• Perform regular reconciliations on local medical literature search with cross-functional departments of DKSH
• Perform regular reconciliations on local medical literature search with client side (if required)

Data Management
• Archiving documents according to good documentation practice
• To participate in audit meetings as required
• Updating brief product profile of healthcare business unit and share with relevant colleagues of DKSH

Functional Skills and Knowledge

• High ethical standards.
• Strong and broad understanding of medical guidelines and their relevance for patient care.
• Advanced organization skills across multiple, simultaneous initiatives.
• Result and solution driven mindset.
• Disease / Medical knowledge and academic interest.
• Planning and organizing.
• Good HCP relationship and interpersonal skill.
• Demonstrate fluency in English, both written and spoken.

Education and Work Experience

• MBBS 
• Experience in pharmaceutical industry is preferred.
• Experience in medical affairs is preferred.

Why It’s Great to Work at DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!  https://www.dksh.com/careers.