Title:  Assistant Manager, Key Account Management

About The Role

Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives.

What You Will Deliver

• Demonstrate sound knowledge and understanding of the FMCG industry, market trends, competitors, and customer landscape.
• Demonstrate understanding of Modern Trade (MT), General Trade (GT), and key retail business operations.
• Demonstrate knowledge of sales fundamentals, account management principles, and customer relationship management.
• Demonstrate understanding of trade promotions, rebates, customer claims, listing fees, and commercial agreements.
• Demonstrate knowledge of budgeting, trade spend management, and basic financial principles.
• Demonstrate understanding of sales performance metrics, market share, distribution, and business growth drivers.
• Demonstrate awareness of supply chain, inventory management, and order fulfillment processes.
• Demonstrate knowledge of customer profitability, commercial policies, and compliance requirements.
• Demonstrate proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and data reporting tools.
• Demonstrate understanding of DKSH business processes, customer service standards, and operational excellence principles.
• Demonstrate basic analytical capabilities to interpret sales data, identify business opportunities, and support decision-making.
• Demonstrate awareness of industry developments and customer business needs to support account growth and retention.

What You Bring

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
• Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills.
• Demonstrate basic research and analytical skills.
• • Demonstrate fluency in local language and ideally in English, both written and spoken.

Education & Experience

• Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline.
• Minimum 2-4 years of relevant experience in FMCG Sales, Key Account Management, Merchandising, or Commercial Support.

Why Join DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference! https://www.dksh.com/careers