Title:  Sales Representative

Job Summary

The incumbent works closely with the Sales Manager in managing the pharmacy channel. 

General Responsibilities

• Support superior in managing day-to-day operating expenditures
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
• Report on the activities and products of the competitors via inputs to the competition reports
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Job Requirements

• School Certificate / Higher Diploma / Associate Degree or equivalent qualification
• 1 year of sales experience in the pharmaceutical industry, recent graduates interested in pursuing a career in sales will also be considered.
• For candidates with strong and relevant experience, Senior Sales Executive or Supervisor positions can be considered.
• Proficiency in both written and spoken Cantonese
• Basic knowledge and understanding of the industry/market/competitors/customers
• Basic knowledge in assigned territories/products/services and strong selling skills
• Strong communication and negotiation skills