Title:  Assistant Supervisor, Transportation & Delivery

Job Summary

Oversee warehouse operations and logistics team activities, ensuring alignment with group policies. Supervise space management, manpower allocation, and operational efficiency. Coordinate vendor communications, optimize truck capacity, and maintain accurate documentation. Address operational challenges, handle customer inquiries, and foster effective communication with stakeholders to enhance productivity and minimize costs.

General Responsibilities

• Oversee the warehouse and daily operations of a logistics team in alignment with group policy
• Supervising daily warehouse activities including space management, manpower allocation, operation efficiency and accuracy
• Coordinate communication and resolve vendors' performance/issue to ensure fulfillment of contractual service commitments
• Design and coordinate strategies and plans to optimize truck capacity (time, cube and weight), delivery on time and minimizing cost per unit
• Demonstrate meticulous attention to detail, ensuring all transportation and delivery documentation, schedules, and inventory records are accurate and error-free.
• Investigate any incidents and take appropriate corrective/preventive action promptly
• Provide constructive solutions to operational challenges to enhance productivity and minimize costs
• Handle customers’ inquiries, requests and complaints related to delivery, billing statements preparations and validations         
• Establish and maintain effective communication with vendors, customers and suppliers for optimum delivery to customers

Job requirements

• Associate Degree or above in Supply Chain, Logistics Management or related field
• Demonstrate basic knowledge in warehousing, distribution, transport, inventory and supply chain processes
• 2 - 3 years' experience in similar role
• Able to work independently as well as a team member
• Good communication and interpersonal skills
• Good command of both English and Chinese with PC knowledge
• Candidate with more experience will be considered as Supervisor
• Immediate available is preferable
• Working location: Tsing Yi

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