Title:  Assistant Manager, Client Management

About DKSH

DKSH’s purpose is to enrich people’s lives. For over 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 35 markets across Asia Pacific, Europe, and North America. We employ over 26,800 specialists and produced net sales of CHF 11.1 billion in 2025. 

General Responsibilities

• Drive business growth via cost-effective business plans and operational solutions to meet clients' needs.
• Manage operational enquiries from clients, focusing on operational efficiency, service levels, process and quality improvement, and business expansion initiatives.
• Lead the new business onboarding process with collaboration from clients and cross-functional departments.
• Initiate and develop business from existing and new clients through prompt communication and regular business reviews.
• Lead meetings and negotiations with existing clients and business partners to pursue business opportunities.
• Establish long-term professional relationships with existing clients and partners to promote company products and services. Manage the contract renewal process.
• Collaborate with cross-functional departments to deliver high-quality services in accordance with agreed KPIs. 

Job Requirements

• Bachelor's degree in Business Administration, Supply Chains & Logistics, or a related discipline.
• Minimum 5 years' relevant experience and demonstrated in-depth understanding of supply chain operations.
• Good understanding of clients' industry, business, and products.
• Excellent client management, project management, and communication skills.
• Strong analytical background and knowledge of statistical analysis methods.Proficiency in both written and spoken English and Chinese.

See What You Can Do!

At DKSH, we offer you breadth that accelerates growth, trust that lets you lead, and purpose that connects your work to the things people depend on every day. As DKSH spans industries, markets, and segments, serving thousands of customers, you'll build expertise that is rare, well rounded, and difficult to replicate elsewhere. You'll be trusted to own your role and supported to deliver real results. The impact of your work extends far beyond your role. Through the work you do, you are an essential part of making, powering, and improving everyday life.

Learn more about working at DKSH: https://www.dksh.com/careers

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