Title:  Supervisor, Accounts Receivable & Credit Control

The Supervisor, Accounts Receivable & Credit Control is responsible for safeguarding DKSH's financial health by leading the credit control and collections function with strong governance and operational discipline. This role contributes directly to business sustainability by ensuring timely recovery of payments, effective credit risk management, and continuous process improvement.

• Implement credit policies, processes, and internal controls to uphold governance standards across the credit control and collections function.
• Conduct financial background and reference checks on new customers to verify creditworthiness and support informed decisions on credit limit assignments.
• Track and analyze the credit and collection history of existing customers to identify potential credit risks and mitigate payment defaults.
• Monitor outstanding payments against assigned credit limits and credit policies, proactively highlighting debt recovery issues and recommending effective solutions.
• Coordinate the renegotiation of customer payment plans and credit limit reassignments to ensure the recoverability of outstanding debts.
• Collaborate with internal stakeholders to monitor key collection metrics, including Days Sales Outstanding (DSO) and monthly collection targets, and resolve customer payment issues in a timely manner.
• Partner with customers on collections and balance reconciliation to ensure accurate and timely recovery of payments.
• Drive continuous improvement initiatives to streamline credit control processes and enhance efficiency through greater utilization of automated systems.
• Guide, develop, and empower team members to deliver on team goals and build expertise in credit control.
• Administrative duties and coordination tasks as required.

• #LI-PL1

• Degree or professional qualification in Accounting, Finance, or a related discipline.
• Minimum two to five years of experience in a similar role.
• Good working knowledge of the business and industry, with a solid understanding of local and international accounting standards, principles, and practices; experience in credit control is preferred.
• Hands-on experience with SAP accounting applications is an advantage.
• Sound research and analytical skills with the ability to assess customer payment behavior and credit risk.
• Proficiency in office productivity tools, including Microsoft Excel, Word, and PowerPoint.
• Fluency in the local language; proficiency in English, both written and spoken, is an advantage.

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Finance.