Title: Manager, Distribution Center Operations and Transportation (Healthcare)
Vientiane, LA, LA
Job Summary
Lead and oversee distribution center operations to support Healthcare Business Unit growth, operational efficiencies and service standards.
General Responsibilities
- Oversee and lead the development and enhancement of distribution center strategies, policies and processes to optimize warehouse capacity, enhance productivity and minimize costs
- Oversee the distribution center operations to ensure fulfillment of orders and distributions are completed in timely manner.
- Oversee manpower resources and utilization, and plan critical resources in advance to ensure efficient distribution center operations
- Determine equipment, infrastructure and facilities requirements to ensure availability and reliability
- Monitor and identify operational cost drivers, establish business controls and provide solutions to reduce costs and increase revenue
- Oversee distribution center operations to ensure distribution center is in compliance with good documentation practice (GDP)
- Institute and sustain quality control measures/procedures to ensure accuracy of stocks/inventory and prevent damage to goods whether in storage or transit
- Ensure the quality of the product and service within the Distribution Center is maintained at the highest possible standards for the customer
- Manage root cause analysis and establish corrective actions on stocks holding, product quality and trade fulfillment
- Manage customer services and relationships through providing regular feedback and periodic operations review
- Collaborate with internal stakeholders (e.g. Sales, Business Development, etc.) to develop existing new businesses to maximize utilization of Distribution Center.
- Monitoring in Temperature control / Cold chain storage with acceptance range degree by following Global quality procedure of storage condition. #LI-MZ1
Functional Skills and Knowledge
- Demonstrate in-depth understanding of distribution center, distribution and transportation
- Demonstrate knowledge in warehouse and transportation management systems (ideally SAP)
- Proven experience in managing warehouse operations, KPIs and cost structures
- Proven experience in managing complex supply chains in a multinational and cross-border environment
- Proven experience and know-how in cost efficiency/reduction and productivity improvement initiatives
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Education and Experience
- Bachelor’s degree in Business Administration, Supply Chain Management or related field
- Minimum five to eight years’ experience in a similar role
- Minimum three years’ experience in a managerial capacity