Title:  Engineer Technical Sales

Job Summary

Promote and sell the company’s products with the objective to achieve profit margin and customer satisfaction within   established policies, procedures and guideline.

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Design and develop new equipment and systems or redesign of existing equipment to fulfill the needs of customers.
• Research and analyze customer needs and suggest product features based on technical knowledge of product capabilities and limitations.
• Assist sales team in configuring the correct solutions for the customers.
• Study new products/technologies aligned with existing product lines to recommend enhancements or modifications.
• Assist sales team on product demonstrations/technical presentations to customers or at conferences to promote products and services.
• Provide pre-sales technical support through presentations and customer visits.
• Run sample tests on instruments as and when needed (in-house or at customer sites)
• Build and maintain strong relationships with existing users.
• Provide training to customers in post-sales and method development.
• Provide after-sales technical support through preventive maintenance, troubleshooting and calibration services.
• Coordinate with relevant client and global key-service contact to provide efficient service related to the local installed base equipment.

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Functional Skills and Knowledge

• At least 1– 2 years of experience in a similar role
• Command in English both spoken and written.
• Strong interpersonal & communication skill.
• Computer literacy, especially excel and Power Point.

Education

• Bachelor degree in Engineering or Applied Science.