Title: National Account Executive
Victoria, AU, AU
Drive Growth. Be the Difference.
At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to expand their reach in Asia and beyond, we are dedicated to driving growth across our Business Units: Consumer Goods, Healthcare, Performance Materials, and Technology.
We are currently looking for an experienced National Account Executive who manages key customer accounts and to support the National Account Manager team in the day-to-day operations for our major customer portfolio. The position expands across the Lifestyle’s business and newly formed Beauty & Wellness division.
Key Responsibilities:
- Daily operational tasks across major customers, and manage a portfolio of key customer accounts
- Prepare and maintain stock and availability reports, highlighting risks and opportunities
- Manage customer queries and communications
- Prepare Sales Agents monthly commission and raise payment request in SAP
- Assist with data analysis, invoice approval and payment for invoices
- Assist with presentations, brand launches, marketing and digital collateral
- Prepare the 12-month yearly planner of key focus brands
- Regularly liaising with brand principles, to ensure channel plans are aligned to overall brand plans
Qualifications:
- Minimum 2 years’ experience as an Account Manager
- Cross customer experience, ideally with exposure to the key major players such as Harris Scarfe. KWH, FMCG, Myer, David Jones (highly regarded)
- Demonstrate advanced knowledge and understanding of the industry/ market/ competitors/ customers
- Demonstrate sound selling skills and proven key account management experience
- Strong organisational and administrative skills with exceptional attention to detail
- Excellent communication and relationship-building abilities
- Proactive problem-solving mindset and ability to manage competing priorities
- Proficiency with MS Office, particularly Excel and PowerPoint; experience with SAP & Power BI is an advantage
- Agile attitude to achieving results
- Engaging personality – ability to effectively communicate with multiple touch points both internally, and externally with brand principles and customers
DKSH is proud to be an inclusive workplace that values diversity. We encourage applications from individuals of all backgrounds, experiences, and identities.
If you are excited about this challenging opportunity and eager to contribute to the growth and success of DKSH, please submit your application, including your CV and a cover letter.
Please note: To be considered for this position, you must have the legal right to work in Australia.