Title:  【醫療 HEC】Manager, Client Management ( Product Line : Distribution Service )

Job Summary

This role is responsible for contract renewal and client relationship management for our logistics and warehousing services. Following DKSH’s contract guidelines and client management principles, you will strengthen and expand partnerships, regularly review revenue performance, and ensure smooth contract extensions. You will also collaborate closely with cross-functional teams to deliver tailored solutions that support client business growth while achieving the company’s sales targets.

General Responsibilities

• Prepare and complete client contracts in compliance with DKSH contract manual to ensure profitability for both new and existing customers.
• Regularly manage client business needs and identify upselling opportunities to achieve annual sales targets.
• Act as a bridge between Business Development and cross-functional teams to ensure seamless handover and integration of new or existing businesses to the business owner.

Functional Skills and Knowledge

• [Functional skills and knowledge]
  • Skill of MS office word, excel, PowerPoint, etc
  • Strong Project management skill
  • Contract review and financial analysis skill (Concept or background in Legal or Finance is a plus)

  [Soft skills]
  • Good communication skill
  • Analysis skill, logic and able to manage details
  • Strategic thinking
  • Resilience and able to work under stress
  • Interpersonal and selling skill
  • Able to lead and drive cross-functional tasks

  [Education]
  • Bachelor degree above
  • Business Management or Supply Chain Management is a plus

  [Working Experience] 
  • Key Account Management
  • Experience in logistics operation management or related market expansion service operation process is a plus
  • Experience or concept on ERP or SAP is a plus
  • Above 5 years relevant experiences

Education

Bachelor’s degree and above.