Title:  Sales Administrator

Job Summary

To be fully responsible for supporting the sales and marketing team achieve specific revenue targets through direct outbound calls to customers of Personal Care Business.

General Responsibilities

• constantly following work processes and standard operating procedures to meet company and customer requirements
• Execute the tele-sales strategies, selling cycles and methodologies including target customers, sales pipelines, offers, scripting, etc. 
• Execute outbound calls and support Superior to improve performance, productivity and service levels
• Collaborate with relevant departments to resolve customer issues and complaints
• Recommend value added services by utilizing available operations and resources
• Supporting the achievement of performance targets and budgeted goals, providing detailed and accurate sales reports and forecasting
• Work closely with Sales and Marketing functions to ensure alignment in terms of promotions, pricing, campaigns, follow-up, etc.
• Establish and maintain good working relationships with customers

Functional Skills and Knowledge

• Demonstrate basic knowledge in customer service principles and practices
• Demonstrate a working understanding of the company's products, services, marketing campaigns, etc.
• Proven experience in outbound tele-sales call centers
• Proven excellent communication skills and strong telephone manners
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English, both written and spoken is favourable.

Education

Degree in any major