Title:  Senior Supervisor Credit Control

Job Summary

Implement credit policy, processes and internal controls. Conduct financial background and reference checks. Track credit/collection history, follow-up on payments due and coordinate renegotiation activities (where necessary)

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Implement credit policy, processes and internal controls to ensure governance over the credit control/collections function
• Conduct new customers' financial background and reference checks to verify creditworthiness. Provide check results to facilitate decisions on credit limit assignments
• Track the credit and collection history of existing customers. Analyze customers' payment performance and check for potential credit risks to mitigate potential payment defaults
• Follow-up on payments due and check against assigned credit limit/credit policy. Highlight potential debt recovery issues and suggest solutions to recover debts
• Coordinate activities related to renegotiation of customer payment plans and reassignment of credit limits to ensure recoverability of debts
• Implement continuous improvement initiatives to streamline existing credit control processes and improve efficiencies through a better utilization of automated systems
• Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving customer payment issues
• Work closely with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments

Functional Skills and Knowledge

• Minimum 3 to 5 years’ experience in a similar role, credit control experience is highly preferred
• Be able to lead field staff and manage large portfolio of small credit customers
• Proven hands-on experience in SAP accounting applications is an advantage
• Strong organizational, analytical and interpersonal skills
• Well organized and self-initiative
• Proficient in Microsoft Word, Excel, PowerPoint, knowledge of SAP system is an added advantage
• 5.5 days work (work from home on alternative Saturday)
• Candidate with less experience will be considered as Supervisor

Education

Degree or professional qualification in Accounting/Finance or a related discipline

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