Title:  Senior Executive, eCommerce

Job Summary

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General Responsibilities

Online Retail Platforms

• Ensure smooth daily marketplace operation and including product listing, content optimization, customer service, order processing

• Handle order fulfillment with supply chain and inventory management

• Plan and monitor the ongoing company presence on social media

• Launch optimized online advertisements through Facebook, instagram etc. to increase company and brand awareness

• Collaborate with designers to improve user experience

• Measure performance of digital marketing efforts using a variety of Web analytics tools

Marketplace

• Day to Day management of the marketplace function and expanding to new platforms

• Develop and accelerate own brand sales through new and existing products, while managing relationships with internal stakeholders

• Monitor and review competitors, market trends and fast-moving products regularly to understand best practices and new opportunities

• Constantly develop and update knowledge on ecommerce and marketplaces to maintain best practice within FMCG industry

Functional Skills and Knowledge

• Degree in a business related discipline

• Minimum of 2 years of relevant working experience, preferably from eCommerce enabler/platform/brand

• Knowledge of Facebook Ads and google analytics will be nice to have

• Possess strong analytical and problem-solving skills

• Dynamic, self-motivated with excellent interpersonal, communication and presentation skills

• SAP is a nice to have

• Proficiency in office productivity tools (e.g. Excel, Word and PowerPoint)

• Excellent written and spoken Cantonese, English and Mandarin

Education

Degree in a business related discipline