Title:  Senior Executive eCommerce Category Management

About the Role

The Senior Executive, Online Sales & Marketing is responsible for driving end-to-end e-commerce performance for fast-moving consumer goods (FMCG) clients across digital retail channels in Singapore. This role is central to growing online sales revenue, strengthening channel partnerships, and delivering a consistent customer experience aligned with DKSH's Consumer Goods eCommerce business objectives.

What You Will Deliver

• Drive end-to-end e-commerce performance across key metrics including sales, availability, pricing, listing content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, and after-sales service
• Develop and implement sales strategies to generate revenue for clients across e-retailers and marketplaces
• Manage reporting of sales and projected sales and margin forecasts, evaluating trends to form meaningful conclusions that facilitate strategic decisions
• Build and maintain relationships with e-commerce and retail partners, gaining insight into category and brand performance across channels and advising on strategies to achieve business objectives
• Collaborate with cross-functional and cross-Business Unit (BU) teams to ensure efficient and effective execution, leveraging support resources and standard operating procedures to deliver a reliable and consistent customer experience
• Lead annual negotiations including trading terms and conditions to facilitate sales agreements and achieve targeted margins
• Conduct business reviews and develop actionable insights and recommendations from post-evaluation analyses, incorporating findings into customer strategies
• Manage inventory to ensure effective stock balancing between online and offline channels, and activate promotional mechanisms including bundle creation, discounts, and vouchers
• Manage trade claims recovery from clients within contractual terms and in full compliance with Advertising and Promotion (A&P) management controls
• Administrative duties and coordination tasks as required

What You Bring

• Bachelor's degree in a related discipline
• Minimum 2 years of experience in e-commerce related roles
• Familiarity with marketplaces, e-retailers, or Business-to-Business (B2B) quick commerce environments
• Experience with e-commerce enablers or platforms such as Shopee, Lazada, Foodpanda, or Redmart is an advantage
• Good communication and interpersonal skills

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Consumer Goods eCommerce.