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Title:  Senior Executive Credit Control

Location: 

Singapore, SG, SG

Global Business Unit:  OTH
Job Function:  Finance
Requisition Number:  223065
Description: 

Purpose:
Ensure disciplined, timely, and accurate end-to-end management of AnP clearing, ageing integrity, dispute resolution, and system governance, with a strong focus on risk containment, data accuracy, and stakeholder accountability.

Key Responsibilities

  • Own end-to-end AnP U-aging monitoring and clearance, including extraction, validation, analysis, reporting, and follow-up with Business Units and relevant stakeholders.
  • Proactively follow up on overdue AnP balances, dispute cases, credit notes, and refunds, ensuring timely resolution and clear audit trails.
  • Investigate and resolve incorrect postings and reverse entries, including Exceedra-related mismatches, working closely with BU, Claims, GL, and BPO teams.
  • Track and manage main AR account parking items (e.g. R13), validate deduction details, and follow through with BPO or customers until full clearance.
  • Coordinate with BU and Finance stakeholders on PnL charge proposals for long-aged or non-recoverable AnP items, supported by clear evidence and analysis.
  • Monitor daily Exceedra Success and Error reports, raise and manage tickets with CSSC-Exceedra, and follow through until root cause resolution.
  • Issue Credit Notes for approved AnP invoices based on validated BU or customer submissions, ensuring accuracy and system alignment.
  • Maintain and update AnP trackers, matrices, and control logs, ensuring data integrity, version control, and transparency.
  • Drive continuous process improvement, including simplification, standardisation, and better use of automation and system capabilities.
  • Support audits, internal reviews, and management reporting by providing clear, defensible, and well-documented AnP positions.
  • Perform other duties as assigned, with flexibility to support peak periods, year-end close, or escalation scenarios.

For Senior Executive

Purpose:
Act as a first-line control owner and informal team lead, ensuring consistency, discipline, and quality across AnP operations.

  • Serve as a subject-matter reference point for AnP clearing, U-aging logic, and Exceedra processing.
  • Guide and support junior team members in issue analysis, prioritisation, and stakeholder communication.
  • Review work outputs for accuracy, completeness, and control compliance, flagging risks or anomalies early.
  • Support the Credit Control Manager in process reviews, control enhancements, and change initiatives.
  • Step in as backup or acting lead during manager absence or peak operational periods.
  • Promote a culture of ownership, accountability, and evidence-based decision-making within the team.

Skills and Knowledge

  • Proficient in Microsoft Excel and Office tools; able to work with large data sets, trackers, and reconciliations.
  • Working knowledge of SAP AR modules; experience with Exceedra or similar AnP systems is a strong advantage.
  • Sound understanding of AR ageing, deductions, AnP mechanics, and clearing logic.

Experience

  • Minimum 3 years of relevant AR / credit contro experience.
  • Demonstrated experience in guiding, reviewing, or coordinating the work of others, including providing basic coaching, feedback, or task prioritization support, is strongly preferred.

 
Requisition Number:  223065
Job Function:  Finance

Apply now »