Title:  Senior Executive Distribution Center Operations

Job summary:

Responsible for managing and execution receiving, picking and transport task. Understands all department functions, requirements and the interaction to an efficient and smooth operation in consistent manner.

Job Responsibilities:

• Execute all distribution activities, ensuring goods are received, processed, and documented according to company procedures.
• Provide accurate and timely reports on all performance-related issues, such as goods received, discrepancies, and efficiency metrics.
• Ensure all receiving staffs are present, track attendance, and compile daily work statistics for management review.
• Ensure that the warehouse is kept clean, tidy, and organized. Maintain the integrity of stock and the accuracy of pick locations.
• Prevent contamination or damage to goods and improve efficiency in locating products.
• Adhere to HSE standards and report incidents or accidents in a timely manner.
• Ensure a safe working environment and prevent injuries or accidents.
• Ensure all MHE, such as forklifts and pallet jacks, are properly maintained and used in accordance with company policies.
• Minimize downtime due to equipment failure and promote safe equipment operation.
• Ensure that goods are processed and made ready for sale within three working days (3WD).
• Maintain a put-away accuracy rate of 98.5% by ensuring goods are stored in their correct locations.
• Report any losses or damages to products or warehouse assets immediately.
• Participate in company stock counts and cycle counts, including aiding in the preparation of these activities.
• Organize daily workloads to optimize the use of staff, equipment, and other resources.
• Assist the Function Head in completing and following up on logistics requirements as needed.
• Provide weekly or as-required reports to Function Heads on activities, progress, and future requirements
• Ensure that all staff have assignments for the day and the undertaking of these assignments are completed correctly and on a timely basis
• Complete all the picking functions and ensure that the products are consolidated at dispatch in a manner that will enable accurate loadings
• To ensure picking and order accuracy to ensure successful order fulfillment         
• Ensure that all Materials Handling Equipment is maintained and used in a company accepted manner     
• Ensure all stock out situations are captured and recorded. This must be in conjunction with relevant documents to support invoices
• To check daily the “Outstanding DO” report and take appropriate action as needed.
• Report any losses or damage within the warehouse on products or assets  
• To part-take in company stock counts and cycle count processes, and support in the preparation of implemented activities             
• Organize daily tasks to optimize resources.
• Follow up all daily requirements as executed by Management, with documented actions and work towards the daily completion of all orders.
• Monthly (Closing Orders), Darlie (H&H) & Mars (Petfood) sales closing orders to be invoiced within provided timeline by customer
• Responsible for ensuring smooth flow operations including stock checking by verifying and loading process.
• Responsible to meet all local, IKA DC’s delivery on timely as agreed window.
• Communicate and coordinate with respective locals, IKA DC’s engaged transporter to provide sufficient truck on timely.
• Respond to transporter emails.
• Responsible to follow up and resolve any local IKA DC’s delivery and outstation issues with sales or transporter.
• Conduct roll call all coordinators and discuss any raised issues.
• Responsible for ensuring timely arrival and departure of all local and outstation trucks
• Take an active role in facility management, including participating in committees such as OHS and ensuring compliance with standards.
• Work with the management team to plan for future requirements and ensure successful implementation of those plans, including tracking progress and measuring outcomes.
• Ensure that the receiving of hazardous materials is handled according to warehouse procedures and Material Safety Data Sheets (MSDS) for chemicals.
• Ensure safety when handling chemicals or other hazardous materials to prevent accidents or contamination.

Job Requirements:

• At least 2 years working experience in similar capacity

• Bachelor Degree or its equivalent
• Proficiency in using computers and various software systems for information access, report generation, and warehouse management.
• Familiarity with Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) software, and other relevant digital tools.
• MS Word: For preparing reports and documentation.
• MS Excel: For data analysis, tracking inventory, and using formulas to generate reports.
• MS PowerPoint: For creating presentations and reporting key performance indicators (KPIs) to management.
• Ability to analyze data, create charts, and provide insights using these tools
• Comprehensive understanding of warehouse operations, from goods receipt to put-away, stock management, to distribution.
• Must be hands-on, able to engage directly in warehouse operations and exhibit strong troubleshooting skills in real-time.
• Effective communication with internal and external customers, ensuring accurate and timely information is provided.
• Strong written and verbal communication skills, essential for reporting, team coordination, and liaising with various departments.
• Decisiveness in high-pressure situations, with a focus on accurate and solutions-oriented decision-making.
• Ability to review operational processes regularly and propose improvements to increase efficiency, reduce costs, and enhance overall performance.
• Ability to cope with the demands of a fast-paced warehouse environment, handling pressure and maintaining productivity.