Title:  Supervisor Logistic Support

Job Summary

Supervise the day-to-day administration and support functions across Supply Chain Management to ensure the efficient execution of inboound and outbound delivery , record keeping, billing management and problem sloving 

General Responsibilities

• 1. Ensure correct goods receipt data of deliveries to 3PL warehouse in time and implement operation in SAP system.

   

  2. Ensure proper and appropriate planning of deliveries to end customers from the warehouses takes place in good time and with agreement from sales and logistics sides

   

  3. Develop and confirm Service Level Agreements with 3PL to ensure they are in alignment with DKSH warehouse & logistics operations in the country

   

   

  4.  Measure and monitor service performance using agreed KPI's that have been aligned across the business, develop additional KPI's as required to improve service performance

   

  5. Check out monthly billing from different 3PL warehouse and transportation correctly and apply for internal approval in GAPIM system

   

   

  6.  Implement control costs of logistics operations to within the budget, escalate any cost risks to top management in good time.

   

  7.  Develop customer service processes in order to identify performance problems early and communicate to related parties any performance issues in good time with solutions.

   

   

  8. Escalate any performance issues as appropriate to top management and seek support for repeating issues or serious issues for which no clear or consistent solutions can be found.

   

  9. Real time inventory data verification to ensure physical consistency

Functional Skills and Knowledge

• Basic knowledge of warehousing, distribution, transport and supply chain management in fine chemical /speciality industry
• Good warehousing and transportation practices on DG & NDG chemicals
• Proven numeracy and quantitative data analysis
• Demonstrate knowledge in warehouse management systems (ideally SAP)
• Good communication skills to 3PL and internal cross funcation teams

Education

Diploma/certificate in Supply Chain Management, Business Administration or other related fields