Title:  Receptionist

Job Summary

Provide front desk clerical and administrative support in order to ensure that support services are provided in an effective and efficient manner

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Manage incoming telephone calls, determine purpose of calls, and forward calls to appropriate personnel or department
• Manage on-site guests/visitors, determine nature of business, and provide directions to personnel or department by giving clear instructions
• Assist in the planning and preparation of meetings and conference telephone calls. Manage meeting rooms' schedule, usage and booking arrangements
• Maintain the general filing system and file all correspondence for assigned function/department
• Coordinate incoming and outgoing mails, couriers, business-related documents, packaging, parcels etc.
• Acknowledge, open and date stamp all general incoming correspondence 
• Respond to standard public enquiries on general corporate information and business operations
• Maintain professional company image by welcoming guests/visitors with appropriate greetings. Use attentive and positive phone etiquette in managing telephone conversations

Functional Skills and Knowledge

• Demonstrate appreciation of potentially sensitive matters/situations and an ability to handle such situations
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Certificate/diploma in related discipline based on the function's requirements