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Title:  Application Engineer

Location: 

Shanghai, CN, CN

Global Business Unit:  TEC
Job Function:  Engineering
Requisition Number:  173078
Description: 

Job Summary

Provide pre- and post-sales support to customers and prospects, including applications, demonstrations and sales visits related to technology/specialty industry equipment

General Responsibilities

  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Design and develop new equipment and systems or redesign of existing equipment to fulfill the needs of customers
  • Research and analyze customer needs and suggest product features based on technical knowledge of product capabilities and limitations 
  • Assist sales team in configuring the correct solutions for the customers 
  • Study new products/technologies aligned with existing product lines to recommend enhancements or modifications
  • Assist sales team on product demonstrations/technical presentations to customers or at conferences to promote products and services
  • Provide pre-sales technical support through presentations and customer visits
  • Run sample tests on instruments as and when needed (in-house or at customer sites)
  • Build and maintain strong relationships with existing users 
  • Provide training to customers in post-sales and method development

Functional Skills and Knowledge

  • Demonstrate technical knowledge in scientific and medical instruments 
  • Demonstrate strong industry/market knowledge
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Degree in Engineering or Applied Science

Requisition Number:  173078
Job Function:  Engineering

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