Title:  Manager Technical Sales

Job Summary

Manage and monitor sales teams to achieve technical sales targets for assigned businesses/territories and overall business objectives

General Responsibilities

• Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
• Develop and implement short- and long-term technical sales strategies and plans to achieve sales targets for assigned businesses/territories
• Monitor the team's key performance indiciator achievements. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement 
• Manage and monitor progress of sales activities for assigned businesses/territories. Identify and implement customized solutions based on changing markets and trends
• Monitor costs and provide inputs on proper pricing, discounts and contract terms to achieve targeted margins. Assist in negotiations and deal closing
• Identify product gaps and improvement opportunities based on lost sales data, customer feedback, etc
• Manage reporting of sales and projected sales/margin forecasts. Propose areas for customer base expansion based on market knowledge
• Manage continuous improvement on sales processes, sales plans, customer satisfaction, etc., to improve sales targets
• Manage customer issue resolutions and recommend preventive actions to minimize future incidents
• Develop and build relationships with customers to achieve business objectives
• Collaborate with internal stakeholders to better understand client requirements and to leverage cross-product/industry business opportunities

Functional Skills and Knowledge

• Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
• Demonstrate sound knowledge and a proven sales track record in assigned products/services/systems and an existing network of contacts
• Demonstrate sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, storage, etc. 
• Demonstrate strong communication and negotiation skills
• Demonstrate advanced research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English, both written and spoken

Education

Degree or professional qualification in Science or Engineering-related discipline