Title:  *Manager Distribution Center Operations

Job Summary

Lead and oversee distribution center/warehouse operations to ensure overall efficient and effective operations.

General Responsibilities

• Oversee and lead the development and enhancement of distribution center strategies, policies and processes to optimize warehouse capacity, enhance productivity and minimize costs.
• Oversee the distribution center inbound operations coordinate with relate stakeholder to ensure fulfillment of incoming shipment are received and put-away to storage are properly completed in timely manner.
• Plan and oversee the redressing operation please ensure there comply with the process manner and priority products.
• Oversee the distribution center outbound operations to ensure fulfillment of orders and distributions are completed in timely manner.
• Oversee the order cancel, trade return and destruction process ensure there are follow the process manner and timely.
• Oversee manpower resources and utilization, and plan critical resources in advance to ensure efficient distribution center operations
• Determine equipment, infrastructure and facilities requirements to ensure availability and reliability
• Lead and initiate appropriate improvement programs to enhance distribution center operations as well as customer satisfaction levels
• Oversee distribution center operations to ensure distribution center is in compliance with good documentation practice (GDP)
• Institute and sustain quality control measures/procedures to ensure accuracy of stocks/inventory and prevent damage to goods whether in storage or transit
• Ensure the quality of the product and service within the warehouse is maintained at the highest possible standards for the customer
• Manage customer services and relationships through providing regular feedback and periodic operations review
• Collaborate with internal stakeholders (e.g. Sales, Business Development, etc.) to develop existing and new business to maximize utilization of warehouse.
• Other’s task assigns by manager

Functional Skills and Knowledge

• Demonstrate working understanding of distribution center, distribution and transportation
• Proven hands-on experience in warehousing, inventory management, pick and pack functions
• Demonstrate strong appreciation of customer service requirements and commitment
• Demonstrate strong analytical and quantitative skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and fairly in English, both written and spoken

Education

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