Title:  Sales Specialist Equipment

Drive Growth. Be the Difference.

At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to expand their reach in Asia and beyond, we are dedicated to driving growth across our Business Units: Consumer Goods, Healthcare, Performance Materials, and Technology.

Bio-Strategy (part of DKSH Group) is a dynamic organisation that prides itself on delivering excellence to the scientific community throughout Australasia. We are a team of highly qualified professionals who share a passion for bringing sciences to life in pharmaceutical and biotech companies, as well as industrial, educational, and governmental organisations. In partnership with global leading suppliers, we provide quality technology solutions including instrumentation, equipment, consumables and reagents for research, biotechnology, clinical diagnostics, education, and industrial applications.

About the role

As an Equipment Sales Specialist, you will be responsible for managing and growing customer relationships across Queensland. Your focus will be on driving sales, increasing gross margins and supporting strategic marketing initiatives for Bio-Strategy. This role requires a proactive approach to identifying opportunities and delivering tailored solutions to meet customer needs.

Key Responsibilities:

• Analyse key customer/ product markets to ensure a comprehensive understanding of the competitive landscape.
• Develop and implement a sales growth plan for key customers or prospects.
• Acting as a customer advocate and working with internal stakeholders to ensure a positive customer experience
• Pro-actively meet with customers & review key customer data (orders/ backorders) and communicate key information to customers as required.
• Ensure all customer communication is responded to in professional manner and within expected timeframes.
• Ensure any customer reported issues are addressed in a timely manner and the resolution proactively communicated to customers.
• Ensure pricing is maintained at levels according to company guidelines and the market/Agency strategy.
• Monitor market, competitor and customer trends that may impact business plans and work with Commercial Teams to develop market relevant strategies.

Qualifications and Skills:

• A tertiary qualification in Human biology or related subject
• Good understanding of sales principles 2+ years’ experience in a similar role highly desirable
• 5+ years’ laboratory environment experience
• Demonstrated product knowledge of laboratory equipment.
• Intermediate Microsoft Excel and Word skills
• Excellent planning and organising skills.
• Demonstrated experience with using CRM systems, such as salesforce or similar.
• High level of communication skills
• Autonomy and self-discipline

DKSH is proud to be an inclusive workplace that values diversity. We encourage applications from individuals of all backgrounds, experiences, and identities.

If you are excited about this challenging opportunity and eager to contribute to the growth and success of DKSH, please submit your application and your CV.

Please note: To be considered for this position, you must have the legal right to work in Australia