Title: Service Engineer (Microbiology)
Phra Khanong, TH, TH
Job Summary
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General Responsibilities
- Conduct after-sales service visits for scientific instruments
- Using various strategies and tools to provide effective solutions to customers' concerns.
- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
- Promptly following up on service requests and providing customer feedback.
- Monitoring equipment and machinery performance and developing preventative maintenance measures.
- Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
- Writing reports and presenting findings to Managers on a regular basis.
- Generate service income for service & maintenance contracts.
Functional Skills and Knowledge
- Excellent active listening and customer service skills.
- Good English communication ability.
- A willingness to learn and work overtime when required.
- Ability to collaborate Teamwork.
- A valid driver's license and willingness to travel.
Education
- Bachelor’s Degree in Electronics or Electrical or Medical Engineering or related
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