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Title:  Specialist, Digital Business

Location: 

Phnom Penh, KH, KH

Global Business Unit:  HEC
Job Function:  Digital
Requisition Number:  194034
Description: 

Job Summary

  • Adopt a digital mindset and transform business with digital transformation strategies and lead Connect and other digital platforms and expand digital reach among customers with satisfaction.

General Responsibilities

  • Lead and take full responsibility for Connect platform (Customer, Client, Medi).
  • Enhances the customer experience while managing customer order fulfillment, technology, and infrastructure plans to drive the expansion of the Connect Customer.
  • Responsible for requirements detailing, changes, enhancement testing.
  • Provide data-driven business insights, market update and managing relations with internal and external stakeholders for platform growth.
  • Support on market goals and objectives aligned with global business targets
  • Leads the market demands and customer needs
  • Key contact to drive technical conversation with internal and external partners.
  • Preparing training documentation and conduct training for internal teams and external customers
  • Collaborate with in-house stakeholders to achieve sales, customer registration, active customer and ensure internal team and local 
    customers adopt with digital platform.
  • Regular field visit with Commercial and Sales team to understand customer needs and support required to grow digital platform
  • Other’s task assigns by manager 

Functional Skills and Knowledge

  • Demonstrate familiarity with digital business models.
  • Proven experience of working in digital or e-commerce projects.
  • Demonstrate solid understanding of information technology.
  • Proven skills for digital business strategies and processes.
  • Manage effectively on digital business platforms. 

Education

  • Bachelor’s degree of Computer Science or Information Technology or Digital Marketing or a related field. 
Requisition Number:  194034
Job Function:  Digital

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