Title:  Specialist, Digital Business

Job Summary

• Adopt a digital mindset and transform business with digital transformation strategies and lead Connect and other digital platforms and expand digital reach among customers with satisfaction.

General Responsibilities

• Lead and take full responsibility for Connect platform (Customer, Client, Medi).
• Enhances the customer experience while managing customer order fulfillment, technology, and infrastructure plans to drive the expansion of the Connect Customer.
• Responsible for requirements detailing, changes, enhancement testing.
• Provide data-driven business insights, market update and managing relations with internal and external stakeholders for platform growth.
• Support on market goals and objectives aligned with global business targets
• Leads the market demands and customer needs
• Key contact to drive technical conversation with internal and external partners.
• Preparing training documentation and conduct training for internal teams and external customers
• Collaborate with in-house stakeholders to achieve sales, customer registration, active customer and ensure internal team and local 
  customers adopt with digital platform.
• Regular field visit with Commercial and Sales team to understand customer needs and support required to grow digital platform
• Other’s task assigns by manager 

Functional Skills and Knowledge

• Demonstrate familiarity with digital business models.
• Proven experience of working in digital or e-commerce projects.
• Demonstrate solid understanding of information technology.
• Proven skills for digital business strategies and processes.
• Manage effectively on digital business platforms. 

Education

• Bachelor’s degree of Computer Science or Information Technology or Digital Marketing or a related field.