Title: Senior Manager, Sales & Marketing
Phnom Penh, KH, KH
Job Summary
Responsible for INS Business Line Sales
General Responsibilities
- Manage Scientific Instrumentation Business Line budgets and costs according to annual allocation to ensure efficient usage of
resources, where applicable. - Manage Scientific Instrumentation Business Line sales plans based on experience. Implement action plans to achieve sales
targets for assigned businesses/territories. - Manage continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc., to improve
sales targets. - Maintain a customer complaints/issues log and follow up on customer issues.
- Track sales progress against key performance indicators and sales plans. Prioritize and review daily sales activities
performed by sales employees. - Identify and recommend initiatives to enhance service competitiveness in order to increase sales and volumes.
- Delegate work responsibilities and schedules to field sales employees to meet customer demands.
- Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct
product demonstrations and emphasize salable features/customer benefits. - Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.
- Manage and monitor sales activity in the assigned territory to support the sales business.
- Manage negotiations with potential client/customers to ensure price competitiveness.
- Develop and maintain good working relationships with clients, suppliers and customers.
- Participate actively in the business development by identifying new clients to be distributed in the assigned territory.
- Report on the activities and products of the competitors
- Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship
management databases. - Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded
products. - Work with internal stakeholders to ensure timely delivery or installation of products/systems. Support internal stakeholders
in relationship development with key customers. - Other tasks assigned by manager
Functional Skills and Knowledge
- Demonstrate sales and technical knowledge in Scientific
Instrumentation Solutions. - Demonstrate strong industry/market knowledge.
- Demonstrate skills and experience in team management.
- Demonstrate fluency in local language and in English, both written
and spoken
Education
Bachelor in Engineering or Business Administration with technical
background