Title:  Representative, Technical Sales

Job Summary

Sell Scientific Instrumentation products, systems or services to achieve sales targets for assigned businesses/territories and overall business objectives

General Responsibilities

• Provide input to Scientific Instrumentation sales plans based on experience. Implement action plans to achieve sales targets for 
  assigned businesses/territories.
• Track self-progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct product 
  demonstrations and emphasize salable features/customer benefits.
• Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.
• Report on the activities and products of the competitors.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship 
  management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc., to improve sales 
  targets.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery or installation of products/systems. Support internal stakeholders in 
  relationship development with key customers.
• Other’s task assigns by manager

Functional Skills and Knowledge

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers.
• Demonstrate basic knowledge in assigned products/services/systems and strong selling skills.
• Demonstrate basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, 
  shelf life, warranties, etc.
• Demonstrate strong communication and negotiation skills.
• Demonstrate basic research and analytical skills.
• Demonstrate proficiency in office productivity tools (e.g. Excel, Word 
  and PowerPoint).
• Demonstrate fluency in local language and ideally in English, both 
  written and spoken

Education

Degree or professional qualification in a Science, Scientific Instrumentation or Medical-related discipline