Title: Executive Key Account Management
Phnom Penh, KH, KH
About The Role
The Executive, Key Account Management drives sales performance and in-store execution for assigned key accounts within DKSH's Fast-Moving Consumer Goods (FMCG) business in Cambodia. This role is instrumental in building strong customer partnerships and delivering sustainable business growth through disciplined joint business planning and best-in-class customer service.
What You Will Deliver
- Execute local go-to-market strategies, sales strategies, and customer strategies for assigned accounts to ensure consistent achievement of sales goals
- Coordinate and support annual negotiations, including trading terms and conditions, to secure sales agreements and achieve targeted margins
- Track key account performance against Key Performance Indicators (KPIs), providing timely feedback to team members on action plan execution and areas for development
- Lead monthly business review meetings with assigned customers to ensure all KPIs are delivered and strategic priorities remain on track
- Plan and oversee in-store activities in line with agreed KPIs, evaluating effectiveness and generating actionable insights for continuous improvement
- Build and sustain strong business relationships with key assigned customers through proactive engagement, high service levels, and reliable delivery
- Partner closely with the Marketing function to execute promotional activities for assigned accounts and drive overall category growth
- Manage internal stakeholders effectively to align resources and deliver business growth outcomes
- Supervise and guide the sales team to ensure effective delivery of team goals, and support learning and development in Field Sales and Customer Management
- Administrative duties and coordination tasks as required
What You Bring:
Diploma or certificate in Sales, Marketing, or a related fieldUp to two years of experience in a similar roleAdvanced knowledge and understanding of the industry, market landscape, competitor dynamics, and customer profilesProven selling skills and key account management experience within the Fast-Moving Consumer Goods (FMCG) sectorBroad understanding of supplier and customer relationship management, including supply chain, field marketing, and brandingStrong negotiation and communication skillsProficiency in office productivity tools including Microsoft Excel, Word, and PowerPointFluency in the local language; proficiency in English, both written and spoken, is an advantage.
Why Join DKSH:
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.