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Title:  Executive, Sales Force Effectiveness

Location: 

Phnom Penh, KH, KH

Global Business Unit:  HEC
Job Function:  Business Support
Requisition Number:  214664
Description: 

Job Summary

  • Supervise execution and monitoring of sales force effectiveness plans, training, processes, tools and systems, etc., to drive sales growth and sales force productivity for commercial and sales team.

General Responsibilities

  • Support Manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
  • Coordinate and execute sales force effectiveness diagnosis activities, including analysis to identify sales force needs/requirements.
  • Supervise execution of sales force effectiveness plans and initiatives to drive sales growth and sales force productivity.
  • Support implementation of processes, tools and systems (e.g. customer relationship management, field force management system, Eagle Eye, Coverage Dashboard etc.) to support sales activities
  • Support active usage of customer relationship management program to monitor interactions with current and future customers, manage and update customer data and direct segmentation/targeting, etc.
  • Perform training needs analyses. Coordinate, conduct and track training programs and its progress to drive sales excellence and productivity; keep training records in LMS.
  • Arrange quarterly Reps Exam online, coordinate with commercial and sales team to get questions as per template and record and 
    share results with each team for product knowledge improvement
  • Maintain reporting platforms, ensure easy accessibility to sales information, and customize reporting formats according to sales 
    force requirements.
  • Coordinate continuous improvement activities on sales force effectiveness framework, plans, training, processes, tools, systems, and reporting to effectively support sales teams.
  • Work closely with commercial and sales teams and external vendors to ensure the timely and quality execution of sales force effectiveness plans/initiatives. 
  • Others task assign by Manager

Functional Skills and Knowledge

  • Demonstrate sound knowledge and understanding of the industry/market/competitors/customers.
  • Demonstrate sound knowledge in the general principles of sales; Familiarity with the sales environment is a must.
  • Demonstrate basic research and analytical skills.
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken
  • Demonstrate sound knowledge in Power BI and develop digital 
    dashboard. 

Education

  • Bachelor’s degree of Computer Science or Information Technology, or Data Analytics or Business Administration or a related discipline 
Requisition Number:  214664
Job Function:  Business Support

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