Title:  Coordinator, Sales Administration Support

Job Summary

Provide timely and effective administrative support to the sales team and overall business objectives

General Responsibilities

• Support superior in managing day-to-day operating expenditure against operating budgets to ensure efficient usage of resources. The key areas are to coordinate with internal and external parties to provide clerical support on:
• Inbound supply chain – from purchase ingredient/materials to payment. Related parties are client, custom clearance, sales, Account Payable and related
• Outbound supply chain – from order to collection. Related parties are Customer, sales, supply chain warehouse and logistic, Account Receivable
• Regulatory support – Contact with client, customer, sales, regulatory affair and related
• Inventory Management; to compose and provide an inventory status report to sales and management; and closely follow up with sales team to ensure well inventory management
• Update content/changes to organization’s administration and support services policies and procedures on a periodical basis
• Support activities related to administration and support services delivered to business operations in accordance to agreed service level standards
• Assist superior in implementing continuous improvement activities on administration and support services delivered to operations
• Collate, document and prepare reports on budget, cost control administration and support services delivered
• Support superior in executing tracking tools and generating periodical reporting on effectiveness of administration and support services offered
• Provide administration support on department initiatives and programs
• Record findings and prepare maintenance reports (e.g. office supplies, office equipment inventory details, tender documentation, etc.)
• Escalate complaints and requests raised by employees/departments to superior

Functional Skills and Knowledge

• Demonstrate basic knowledge of principles and techniques of administrative management (e.g. lean 6-sigma best practices, etc.)
• Demonstrate basic analytical skills and attention to detail
• Demonstrate basic experience in analyzing data and understanding business implications

Education

Certificate/diploma in business administration, or equivalent