Title:  Specialist, Medical Sales

Job Summary

The Medical Representative / Product Specialist drives sales growth and builds strong relationships within Private and Government Hospitals and Laboratories for DKSH's diagnostics portfolio. This role plays a meaningful part in DKSH's healthcare mission by delivering impactful product solutions that support better diagnostic outcomes across the healthcare sector.

General Responsibilities

• Collaborate closely with the Sales Manager to grow and manage key accounts across Private and Government Hospitals and Laboratories, executing targeted sales activities to meet and exceed sales targets
• Engage existing and prospective customers through regular calls and visits to generate orders, secure product demonstrations, and develop quotation opportunities
• Deliver compelling product demonstrations that communicate key features and customer benefits, and prepare competitive quotations, tender prices, delivery terms, and commercial terms in accordance with company policies
• Monitor and report on competitor activities, track performance against key performance indicators (KPIs) and sales plans, and maintain accurate customer and sales data within the Customer Relationship Management (CRM) system
• Drive continuous improvement in sales processes and customer satisfaction, respond to customer orders and queries promptly, and collaborate with internal stakeholders to ensure timely product delivery and long-term key account relationship development
• Administrative duties and coordination tasks as required

Functional Skills and Knowledge

• Minimum one year of experience in a similar role is preferred, and fresh graduates are strongly encouraged to apply
• Foundational knowledge of the industry, market trends, competitor landscape, and customer needs, with a genuine interest in developing selling skills
• Basic understanding of regulatory requirements for products within assigned territories, including handling procedures, shelf life, and warranties
• Willingness to travel outstation and manage coverage across multiple areas
• Strong communication, negotiation, and interpersonal skillsProficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
• Good command of English, both written and spoken

Education

Degree or professional qualification in a Science- or Medical-related discipline