Title: Product Specialist
Petaling Jaya, MY, MY
About the Role
The Product Specialist / Product Specialist (Medical Sales) plays a pivotal role in driving sales growth and expanding DKSH's medical product portfolio across assigned territories. This role creates meaningful business impact by connecting healthcare solutions with the right customers, building trusted partnerships, and consistently delivering results that support DKSH's mission in the healthcare market.
What You Will Deliver
Drive achievement of sales targets across assigned territories by implementing structured, experience-informed medical sales action plansEngage existing and prospective customers through regular calls and visits to generate orders, product demonstrations, and quotation opportunities
Deliver compelling product demonstrations that communicate key features and customer benefits, and prepare competitive quotations, tender prices, delivery terms, and commercial terms in alignment with company policies
Monitor and report on competitor activities, track performance against key performance indicators (KPIs) and sales plans, and maintain accurate customer and sales data within the Customer Relationship Management (CRM) system
Drive continuous improvement in sales processes and customer satisfaction, respond to customer orders and queries promptly, and collaborate with internal stakeholders to ensure timely product delivery and long-term key account relationship developmentAdministrative duties and coordination tasks as requiredWhat You BringDegree or professional qualification in a Science- or Medical-related discipline
Minimum one year of experience in a similar role
Working knowledge of the industry, market, competitors, customers, and products, with demonstrated selling skills
Understanding of regulatory requirements governing products within assigned territories, including handling procedures, shelf life, and warrantiesWillingness to travel outstation and manage coverage across multiple areas
Strong communication and negotiation skillsProficiency in office productivity tools including Microsoft Excel, Word, and PowerPointGood command of English, both written and spoken
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Medical Sales.