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Title:  Product Specialist

Location: 

Petaling Jaya, MY, MY

Global Business Unit: 
Job Function:  Sales
Requisition Number:  217980
Description: 

Job responsibilities:

  • Assist and collaborate with the superior in managing day-to-day operating expenses against budget to ensure optimal resource utilization
  • Provide insights to medical sales planning based on field experience; execute targeted action plans to meet or exceed sales targets in assigned businesses/territories
  • Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
  • Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct product demonstrations and emphasize saleable features/customer benefits
  • Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies
  • Report on the activities and products of the competitors
  • Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
  • Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets
  • Maintain a customer complaints/issues log and follow up on customer issues
  • Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
  • Work with internal stakeholders to ensure timely delivery or installation of products/systems. Support internal stakeholders in relationship development with key customers

Job requirements:

  • Fresh Graduates with Degree or professional qualification in a Science- or Medical-related discipline
  • Foundational knowledge of the industry, market trends, competitor landscape, and customer needs, with developing selling skills
  • Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
  • Willing to travel outstation and cover more than 1 area
  • Strong communication, negotiation, and interpersonal skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Good command in English, both written and spoken
Requisition Number:  217980
Job Function:  Sales

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