Title:  Manager Technical Sales

Job Summary

Direct customer sales to achieve technical sales targets for assigned businesses/territories and overall business objectives for Malvern PANalytical Xray portfolio

Job Responsibilities

• To grow Malvern PANalytical Xray business in Malaysia and grow a team in the near future in tandem with the growth of business
• Ensure communications with customers and respective company are rapid and comprehensive. Maintain good customer rapport.
• Ensure thorough market coverage for related industries and applications
• Ensure constant discussions and update with immediate superior to ensure yearly sales target can be achieved
• Timely submission of customer visit reports via company’s CRM
• Timely update of opportunities / prospects / projects via DKSH and Malvern PANalytical CRM system
• Maintain a high level of technical and sales competence by keeping abreast with latest techniques and development of the products.
• Ensuring that Company’s reputation for high quality products and services are maintained.
• Use own initiative to acquire comprehensive product knowledge.
• Organize and coordinate marketing activities for said products
• Build and maintain strong relationships with key accounts and Clients

Job Requirements:

• Degree or Masters in Science majoring in Chemistry, Physics or Material Sciences
• Minimum five to eight years’ experience in a similar role
• Minimum two to three years’ experience in a managerial capacity
• Demonstrate knowledge and understanding of the business and industry
• Demonstrate strong product knowledge in scientific instruments
• Demonstrate good background knowledge of market industries for scientific instrumentation product range
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in both written and spoken English
• Demonstrate excellent communication, analytical and presentation kills
• Demonstrate effective interaction at all organizational levels with the ability to influence and secure buy-in from management
• Demonstrate appreciation of potentially sensitive matters, ability to maintain confidentiality and handle sensitive issues