Title:  Manager Medical Sales

Job Summary

The incumbent is responsible in driving medical device sales and sales force excellence to achieve the organization goals. Manage & ensure the sales force effective’s execution for the sales team. Coach sales team and discuss with management and cross-functional on solution needed to overcome challenges.

Sales Management

• Lead sales team to achieve sales targets for assigned businesses/territories and overall business objectives
• Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
• Develop and implement short- and long-term sales strategies and plans to achieve sales targets for assigned businesses/territories
• Cascade and monitor the achievement of key performance indicators. Evaluate team performance gaps and requirements for improvement
• Lead and monitor progress of sales activities for assigned businesses/territories.
• Identify and implement customized solutions based on changing markets and trends
• Negotiate pricing, discounts and contract terms to facilitate sales agreements and achieve targeted margins
• Evaluate product gap analyses and product improvement proposals. Recommend new/enhanced product solutions
• Review sales reports and analysis. Evaluate sales trends/forecasts and form meaningful conclusions to facilitate strategic decisions
• Develop, monitor and recommend continuous improvement on sales processes, sales plans, customer satisfaction, etc., to improve sales targets
• Manage complex customer issues and recommend preventive actions to minimize future incidents

General Responsibilities

• Develop and build relationships with customers to achieve business objectives
• Collaborate with internal stakeholders to better understand client requirements and to leverage cross-product/industry business opportunities
• Manage and oversee team’s delivery of team/function goals to drive execution against goals set
• Drive and manage learning and development of team in the businesses assigned
• Sales and DKSH behavior to achieve team/function goals
• Drive self-learning and improvement in the area of Product Sales and DKSH behavior as part of continuous learning
• Planning and execution of SFE strategic is aligned with DKSH COE standard.
• Align with cross functional and management team for strategic execution. Conduct proactive analysis to help identify key drivers of sales performance and key areas of opportunity/challenge in-vitro diagnostic device/reagents environment.
• Develop sales force capability structure & roadmap
• Conduct monthly meeting with management team for the alignment of action plan.

   

   

Functional Skills and Knowledge

• Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
• Demonstrate sound knowledge and a proven sales track record in assigned products/services/systems and an existing network of contacts
• Demonstrate sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
• Demonstrate strong communication and negotiation skills
• Demonstrate advanced research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English, both written and spoken

Education

Degree or professional qualification in a Science or Medical-related discipline