Title: Executive Field Sales (Consumer Appliances)
Petaling Jaya, MY, MY
Job Summary
Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives
General Responsibilities
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
- Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
- Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
- Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
- Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
- Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
- Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
- Investigate, resolve and log customer issues and advise on follow-up actions
- Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
- Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers
Functional Skills and Knowledge
- Preference sales experience in Consumer Electronics Appliances industry as an advantages at least 5 years and above
- Education qualification level minimum Diploma and Degree onwards
- Able to converse and spoken well in English, Mandarin and Malays
- Good communication and negotiation skills
- Able to take out new challenges and adapt in any environment changes
Education
Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline