Title:  Executive Customer Account Management

Job Responsibilities

• Plan & develop sales programs to achieve sales budgets versus trading terms.
• Facilitate efficient & effective fulfilment of principal terms and achievement of sales targets.
• Meet corporate objectives in building a strong market reputation as preferred distributor.
• Guide area KA sales team/reps in implementing sales action plans, and maintaining regular & effective customer servicing through good rapport and smooth working relationships.
• Provide timely feedback to sales team members on the execution of sales action plans and development areas.
• Monitor and review, guide and support on A&P plan implementation through events or activities.
• Collate and review trade claim submissions to check for compliance & accuracy.
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, and etc.
• Work with internal stakeholders to ensure timely delivery of products.
• Maintain relationships with customers, through managing and interpreting their requirements. Build strong customer allegiance and goodwill.

Job Requirements

• SPM/Diploma is business studies or similar.
• Preferably 2 year's experience in FMCG sales role or similar.
• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers. Experience in FMCG Key Account Management is an advantage.
• Demonstrate strong communication and negotiation skills.
• Demonstrate basic research and analytical skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate fluency in Bahasa and English, both written and spoken.
• Fresh Graduates with proficiencies in Excel and PowerPoint are encourage to apply.