Title:  Executive Business Operations (Medical Device)

Job Summary

We are seeking a detail-oriented and proactive Business Operations Executive to support the smooth execution of daily business operations. The role will be responsible for handling day-to-day quotations, managing government and private tenders including MOH and RCPAQAP submissions, and monitoring tender portals to ensure timely participation in opportunities. This position plays a key role in supporting the sales team by ensuring operational efficiency and tender compliance.

General Responsibilities

• Prepare, process, and follow up on daily customer quotations accurately and promptly.
• Manage tender submissions for MOH tenders, RCPAQAP tenders, and other business opportunities.
• Monitor relevant tender portals regularly for new opportunities, updates, extensions, and submission deadlines.
• Coordinate with internal departments (sales, finance, regulatory, logistics, and management) to gather required documents for tender participation.
• Ensure all tender documents are complete, accurate, and submitted within deadlines.
• Maintain proper records of quotations, contracts, tender outcomes, and pricing history.
• Support contract renewals, pricing reviews, and documentation control.
• Prepare reports on tender activities, quotation turnaround time, and pipeline opportunities.
• Assist in improving operational processes to enhance efficiency and compliance.
• Provide administrative and operational support to the commercial team when required.

Functional Skills and Knowledge

• Experience in sales support, tender management, quotations, or business operations will be an added advantage
• Experience in handling government tenders / MOH tenders will be an added advantage.
• Familiarity with tender portals and e-procurement systems preferred.
• Strong attention to detail and ability to manage multiple deadlines.
• Good organizational and coordination skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Good communication and interpersonal skills.
• Able to work independently and under pressure in a fast-paced environment.
• High level of integrity, confidentiality, and accountability.
• Analytical mindset with problem-solving skills. 
• Strong sense of urgency and ownership. 
• Team player with positive attitude. 
• Process improvement mindset.

Education

Degree in Biomedical Science, fresh graduates are eligible to apply