Title:  Executive, Technical Support

Job Summary

To perform overall IT support on POS (rolling out, troubleshoot, maintenance), CCTV monitoring (network connection, troubleshoot) & IT related tasks (asset tracking, hardware & software troubleshoot, interface monitoring)

General Responsibilities

• To arrange and coordinate POS terminal set configuration and delivery to outlet for roll out.

• Monitoring and troubleshooting outlet network connection

• To liaise with certain shopping mall’s management to work on the sales data integration to their server. To coordinate with MYIT to get the back-end script to transfer across the data via network to shopping mall’s server.

• To manage work tasks related to POS.

• Review synchronization data accuracy between different systems and provide rectification.

• Administration task: - asset movement tracking, network billing and allocation, integration/ interface status, etc.

Functional Skills and Knowledge

• Basic hardware knowledges

• Networking knowledges

• Microsoft Office Skills

• Attention to Details

• Accuracy

• Multitask

• Excellent interpersonal skills

• IT and Networking basic

• Microsoft Office basic

• Office Administration Procedure

• Strong analytical capabilities

• Accuracy and multitask.

Education

Diploma in Information Technology or its equivalent