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Title:  Sales Representative

Location: 

Penang, MY, MY

Global Business Unit:  HEC
Job Function:  Sales
Requisition Number:  180084
Description: 

Job Summary


The incumbent works closely with the Sales Manager in managing the Consumer Health/ Pharmacy channel.

General Responsibilities

  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
  • Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
  • Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups, and in-store merchandising
  • Prepare quotation/tender prices, delivery, and commercial terms, in accordance with company policies
  • Report on the activities and products of the competitors via inputs to the competition reports
  • Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
  • Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
  • Maintain a customer complaints/issues log and follow up on customer issues
  • Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
  • Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Functional Skills and Knowledge

  • Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers/ products/ services and selling skills.
  • Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
  • Strong communication and negotiation skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word, and PowerPoint)
  • Good command of English, both written and spoken

Education

  • Minimum  Degree in Allied Health program will be added advantage. 
Requisition Number:  180084
Job Function:  Sales

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