Title: Representative Field Sales
Nghe An, VN, VN
About The Role
As a Sales Representative at DKSH, you are at the forefront of driving revenue growth and market presence within your assigned territory in the Fast-Moving Consumer Goods (FMCG) sector. Your ability to build lasting customer relationships and execute sales activities with discipline directly contributes to DKSH's commercial success across grocery and traditional trade channels in Vietnam.
What You Will Deliver
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
- Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
- Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
- Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
- Report on the activities and products of the competitors via inputs to the competition reports
- Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
- Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
- Maintain a customer complaints/issues log and follow up on customer issues
- Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
- Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers
What You Bring
- High School diploma or above.
- Minimum 1 year of experience in a relevant sales role within a Fast-Moving Consumer Goods (FMCG) company.
- Foundational knowledge of marketing, commerce, and sales practices within the FMCG industry.
- Strong communication skills with a genuine ability to build and maintain productive customer relationships.
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.