Title: Product Owner
Mumbai, IN, IN
Job Summary
- Define and prioritize digital product roadmap features
- Collaborate with stakeholders to align requirements
- Manage product development and delivery timelines
- Ensure optimal product functionality and processes
- Monitor metrics to drive product improvements
General Responsibilities
Product Roadmap and Stakeholder Collaboration:
- Define and execute the product vision and roadmap, ensuring alignment with business goals and market needs
- Partner with sales teams, customers, and other stakeholders to drive adoption of the digital products and maximize value across markets
Customer Portal Management
- Drive end-to-end management of DKSH Discover (dkshdiscover.com), a B2B eCommerce platform, by ensuring a seamless user experience for both storefront and back-office management
- Collaborate with product team and other stakeholders to deliver product catalog features, search functionality, and integrations with internal systems (Salesforce and SAP) and external platforms
- Ensure platform scalability and alignment with global and regional requirements to support diverse market needs
Agile Product Management:
- Manage backlog grooming, sprint planning, and review ceremonies to ensure high-quality, customer-centric deliverables
- Collaborate with Agile teams to prioritize features, resolve blockers, and deliver incremental value aligned with business priorities
- Own the product backlog, refinement, and prioritization of user stories based on evolving business needs and market opportunities
Functional Skills and Knowledge
- Platform Proficiency: Online marketplace ecosystem, including eCommerce platforms, PIM systems, Content Management System, UI/UX design, SEO, JIRA, and digital marketing solutions
- Product Architecture: Solution Design, System Integrations, and Automations & Workflows
- Development Methodologies & Tools: Agile, Lean, Waterfall, JIRA, Salesforce, SAP Hybris (SAP ERP is a plus)
- Technology Insight: Emerging technologies, solutions, and tools
- Data & Analytics: Handle, interpret, and manage data to obtain insights
- Problem Solving: Analytical and problem-solving skills with an operational mindset and execution
Education
- Bachelor's degree in Business, Marketing, Computer Science, Engineering, or related field (Master’s degree is a plus)
- 2-3 years in product management, business analysis, and software delivery, preferably in eCommerce and/or digital platforms
- Experience in understanding business context and processes, and collaborating with teams in delivering value to business users and customers
- Experience working in Agile environments, managing product backlogs, and alignment with cross-functional teams