Title:  Representative, Medical Sales

Job Summary

Responsible for managing and promoting medical products to healthcare professionals.

General Responsibilities

• Support your manager in controlling daily expenses and making sure spending follows the budget.
• Share ideas for medical sales plans based on your experience. Carry out action plans to reach sales targets in your assigned area.
• Monitor your own and your team’s performance against KPIs and sales plans. Plan and review daily sales activities.
• Visit and call current and new customers to get orders, arrange product demonstrations, and prepare quotations. Explain product features and benefits clearly.
• Prepare quotations, delivery details, and sales terms according to company policy.
• Report competitor activities and products.
• Record sales data for reporting and tracking. Keep customer information updated in the CRM database.Continuously improve sales processes and plans to increase customer satisfaction and achieve sales targets.
• Keep a record of customer complaints and follow up to solve issues.
• Respond to customer orders and questions. Inform customers about promotions and new or upgraded products.
• Work with internal teams to ensure on-time delivery and installation. 
• Support internal teams in building strong relationships with key customers.

Functional Skills and Knowledge

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
• Demonstrate basic knowledge in assigned products/services/systems and strong selling skills
• Demonstrate basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Good command in English, both written and spoken.

Education

• B.Pharm or any recognized Science degree.
• Previous working experience in sales and marketing in the pharma industry.

Why It’s Great to Work at DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference! https://www.dksh.com/careers.