Title: |Technical Lead Digital Product
Kuala Lumpur, MY, MY
General Responsibilities
- Facilitate the implementation of SAP/Hybris Solutions to enhance the customers’ business functionality and overall performance.
- Perform analysis of customer business processes, mapping business requirements and propose end-to-end solutions that that are the best fit for the customers, based on SAPs Hybris Platform.
- Provide expertise on the functional use of SAP Hybris Commerce, its various administrative cockpits, and the SAP Hybris Accelerators.
- Maximize out-of-the-box capabilities of Hybris platform and propose best in class practices to fit the customization gaps in the solution.
- Provide consultation to client stakeholders and business users in Omni-channel-specific business topics, including product catalogue modelling, inventory management, customer service, b2b customer management, b2b procurement, demand generation, promotion strategy, cross-channel commerce and more.
- Understand SAP Hybris data structures, facilitate discussions about data models and leverage expertise and experience to anticipate business implications of data modelling decisions and make necessary compromises.
- Drive the development of the Product/Project Vision and scope and negotiate the right MVS (minimum viable scope), which can deliver value to the customer faster.
- Drive the development of the Product Backlog and high-level release plans, aligned to the customers market commitments.
- Work closely with other SAP innovative Business Solutions internal team members, SAP development teams, external partners and customer teams to ensure success.
Leadership Responsibilities
- Provide direction to development teams for custom solution realization and implementation; and participate, as necessary, in design, implementation, testing, documentation, go-live and dev-ops planning and execution.
- Responsible for ensuring the quality of the solution
- Guide and influence team members to accomplish the teams technical and schedule goals
- Effective change management on projects by analyzing the impact of any new requirements on the project scope & timelines.
Functional skills and knowledge
- Excellent knowledge and experience in SAP Commerce Cloud (Hybris) Application Lifecycle Framework, core concepts and commerce concepts, development of extensions and add-ons, SOLR search engine, Spring Framework & Security, Application Servers (Tomcat), Web Servers (Apache), Databases (SQL Server, Oracle, DB2), XML.
- Experience in SAP Commerce Cloud (Hybris) WCMS, Accelerator, Cockpits, Backoffice, Cron jobs, catalogue, order management, promotions, internationalization, personalization, security concepts, data modelling, integrations, and REST.
- Strong knowledge and experience with integrations to back-end systems, in particular other systems in the SAP landscape, payment gateway providers, shipping/delivery service providers.
- Experience of implementing and/or supporting large web-based applications server-based systems/networks, ideally within an external customer facing and SLA- driven environment.
- Strong Java/J2EE, JSPs, Javascripts, JQuery, CSS, Bootstrap 3, cloud-based deployment models knowledge and experience.
- Knowledge on software architecture and multiple project methodologies: waterfall, agile, Scrum, et al.
Work experience
- Lead Role: 5 to 8 Years of SAP CX relevant experience and total 8 + years IT experience
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